Oct 29, 2021
Today, we’re talking to Fred DeBiasi. He’s the CEO of Valley Central Bank, a community bank here in Ohio. Since the onset of the COVID-19 pandemic, he’s shifted his business model and worked to deliver a different kind of consumer experience in the face of a wide array of challenges.
In his words, Valley Central experienced a triple whammy: an intense merger in August 2019, the COVID pandemic, and the PPP lending rush. Throughout all of it, they were able to continue serving their clients and emerged in great shape on the other side.
In this conversation, we’re talking about why community banks matter in 2021, how Fred shifted operations to keep his employees safe and his customers afloat, and what he’s doing to keep relationships alive in the era of digital banking with less foot traffic in his lobbies than ever before.
In this podcast interview, you’ll learn:
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